Effective Date: 14 July 2025
Business Name: Lekker Digital
Website: www.lekkerdigital.com.na
Website Terms & Conditions:
1. Acceptance of Terms
By using this Website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the site.
2. Who We Are
Lekker Digital is a Namibian-based digital marketing business offering various services, including web design, content creation, social media management, and email marketing.
3. Use of the Website
You agree to use this Website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment.
You may not:
Use the Website to transmit any harmful or offensive material
Attempt to gain unauthorised access to the site or systems
Copy or reuse any part of our content without permission
4. Intellectual Property
All content on this Website, including logos, text, designs, graphics, and service descriptions, is the property of Lekker Digital and protected by Namibian copyright and intellectual property laws. You may not reproduce or distribute any part of this site without written consent.
5. Pricing and Service Agreements
Any pricing provided via the Website is an estimate and subject to a formal agreement. Services begin only once both parties have agreed to a written scope of work and payment terms.
6. Payments and Refunds
Payment terms will be clearly outlined in your proposal or invoice. Refunds are handled on a case-by-case basis and are not guaranteed unless otherwise agreed in writing.
7. Limitation of Liability
Lekker Digital is not liable for:
Any indirect or consequential damages
Loss of income, business, or data
Website downtime or errors outside our control
We do not guarantee that our Website or services will be error-free or available at all times.
8. Links to Other Websites
This Website may include links to third-party sites. These links are provided for convenience only. Lekker Digital is not responsible for the content or accuracy of third-party sites.
9. Changes to These Terms
Lekker Digital reserves the right to change these Terms at any time. Updated terms will be posted on this page, and continued use of the Website constitutes acceptance of those changes.
10. Governing Law
These Terms are governed by the laws of the Republic of Namibia. Any disputes will be subject to Namibian courts.
11. Contact Us
For questions or concerns about these Terms:
📧 hello@lekkerdigital.com.na
📍 Swakopmund, Namibia
Retainer Terms & Conditions:
1. Subscription-Based Services
Lekker Digital operates on a flexible monthly subscription model. Clients may pause their subscription at any time, provided notice is given before the billing cycle, which commences on the 25th of each month. During the pause period, your website will be taken offline and all active digital marketing services (including social media content, newsletters, etc.) will be temporarily suspended until payment resumes.
2. Reactivation
Subscriptions may be reactivated at any time. Services will resume with no additional setup fees, provided reactivation occurs within three (3) months of the initial pause. Should the pause extend beyond three months, a once-off reactivation and administration fee of N$2,000 will apply.
3. Website Setup Fee
A once-off setup fee is required for all website projects. This covers the full design and development of your website. A fixed monthly fee will be applicable thereafter, covering hosting, maintenance, and ongoing support. Clients may opt to host the website independently; however, this will not affect the monthly service fee, which remains unchanged.
4. Monthly Retainer Inclusions
Each retainer includes a predefined scope of services, which may consist of website hosting and maintenance, social media content creation, management, newsletters, or other marketing deliverables as agreed upon in writing. Any work beyond this agreed scope will be quoted and billed separately.
5. Payment Terms
Invoices are issued on the 25th of each month. Full payment is required upfront, prior to the commencement of the following month’s work. Delayed payments will result in a suspension of services until all outstanding amounts have been settled. Repeated late payments may result in the termination of services.
6. Cancellation Policy
Subscriptions may be cancelled at any time without penalty. Upon cancellation, all active services will be paused and relevant content archived. Should the client choose to resume services at a later stage, work will recommence from where it left off, subject to availability and any applicable fees.
7. Ownership & Access
Clients retain full ownership of all content and branding assets created by Lekker Digital as part of their retainer, including social media graphics, newsletters, and written content, provided these have been fully paid for. Upon cancellation, clients may request access to these deliverables, and Lekker Digital will provide all relevant files, excluding open files.
Please note: all websites designed, developed, and hosted by Lekker Digital remain the intellectual property of Lekker Digital. If a client cancels their subscription, the website will be taken offline and will not be transferred or handed over.
Clients may request to purchase full ownership of their website upon cancellation of their retainer. The buyout cost will vary depending on the duration of the active subscription period. For example, a client who has hosted their site with Lekker Digital for 3 years will pay significantly less than one who has only been on the retainer for 3 months.
8. Annual Price Adjustment
To ensure we can continue providing high-quality service despite rising operational costs, our pricing is subject to an annual inflation adjustment. As of 1 January each year, all rates will increase by 7%. Clients will be notified of the new rates in advance, and the adjustment will apply from the first invoice of the new calendar year.
9. Communication & Turnaround Times
To keep projects moving smoothly, all client content approvals, feedback, and communication should be submitted via email within a reasonable time. Standard turnaround time for most design or content deliverables is 3–6 working days, unless otherwise agreed. For website development projects, the standard turnaround time is 3–6 weeks, depending on the scope. Delays in providing required input or approvals may impact delivery schedules.
10. Limitation of Liability
Lekker Digital will take all reasonable measures to deliver high-quality services. However, we are not liable for any indirect or consequential losses (e.g., loss of income, leads, or business opportunities) resulting from service delays, errors, or website downtime.
11. Contact Us
For questions or concerns about these Terms:
📧 hello@lekkerdigital.com.na
📍 Swakopmund, Namibia